FAQ

1. How do I apply for finance?

Applying for finance is very easy. At the checkout choose finance as the payment option and fill the online form.

  •  Over how long is the finance available?

Interest free finance (0%) - 6, 9 and 12 months 

Classic Credit 15.9 % APR - 24, 36, 48 and 60 months


2. My credit is poor, can I still apply?

 We do offer finance option for people with bad or poor credit. Please follow this link for more information https://www.msofas.co.uk/Pay_weekly_Finance


3. What is eco- leather?

Eco Leather is an imitation of Natural Leather:

  • very soft touch,
  • breathable,
  • waterproof,
  • very high abrasion resistance,
  • easy to care

Eco leather is upholstery made from natural materials but not leather. Leather production is a process causing a significant impact on the environment. Eco leather allows to reduce that environmental fingerprint and offer a product of the same quality for a lower price.


4. How long will the delivery take?

Normally, the delivery will take between 3 to 6 weeks after receiving your payment.

Note that transit times may vary, particularly during peak periods or in adverse weather conditions and delivery time frames will need to be extended for any processing time frames in excess of 1-2 weeks.

We also offer a fast delivery ( delivery within 10-15 working days)  for our products which can be found in the promotion section - Fast Delivery
 

5. What colours are available?

We offer a wide range of colours, which are available for viewing in the relevant product description.


6. Can I receive a discount?

It is up to the specificity of the order, please contact our customer support for individual support.


7. What are the measurements of sofas?

All measurement information is available in the relevant product description


8. What kind of guarantees are there for the sofas?

 If your order arrives damaged, all expense will be covered by Msofas Ltd.


9. Is the leather of high quality?

We offer one of the best leather quality on the market.


10. How long will I wait for a sample?

Usually, you can expect to receive samples in 3 days.


11. Are the samples available on the webpage?

Yes, the samples are available to vie here: https://www.msofas.co.uk/sample


12. Will the sofa be carried into my home?

Yes, our delivery team will bring the sofa to your room.


13. How long is the guarantee?

Guarantee for all our products is 2 years.