Delivery Information

Msofas Ltd is delivering sofas around the England, Scotland*, Wales* , Ireland and Northern Ireland


 

Our dedicated delivery team will ensure that your products will be delivered safely and on time


Upholstery furniture will be brought to your room where will be unpacked and assembled together


Flat-packed Furniture will be delivered to Door only




GREEN ZONE :


Free : Delivery to Ground Floor 

£29 :  Delivery To Upper Floors 


FREE DELIVERY is only on minimum spend of £250.


BLUE ZONE : 


£49 :  Delivery to Ground Floor 

£78  :  Delivery To Upper Floors 


GREY ZONE :


£99 :   Delivery to Ground Floor

£128 : Delivery to Upper Floors


Ireland and Northern Ireland :


£158 :   Delivery to Ground Floor ( Door to Door )



RED ZONE


Please call for Quote





Planning Delivery 

 

When we plan our deliveries at Msofas we are not like a large multi-national parcel company who are making 40 to 50 deliveries of small items per day.

Due to heavy bulky boxes Msofas's average day is 10 to 15 deliveries.

Planning is extremely difficult as the majority of people are at work during the times we operate. We are not in every town in the country every day.

We may only be in your area once a week. Therefore we need your help to help us with our planning.

It is generally easier for you to re-arrange your schedule to help us with ours.

Believe us when we say we are grateful for your help and understanding as we truly mean it.

To help you manage your delivery day we will give you a morning or afternoon time slot. The driver will call you when he is at least 30 minutes away.

 

Delivery Timescale


Normal delivery times are 6am - 10pm on working days. However occasionally we will be able to offer weekend delivery dates.

Normally delivery is within 4 weeks from the date of receipt of payment.

Please note some items may be delivered slightly sooner or later than the above stated period (up to 6-7 weeks). 

When you place the order you will receive an automatic e-mail from us confirming the order. 

 

If you have an urgent requirement call us with the items you wish to order, your full delivery address and your latest delivery day and we will tell you if we can supply the products in time. 
Generally, where an order contains more than one item all items will be delivered at the same time once all items are available. 


On the Day of the Delivery



Where a delivery date has been agreed with our carrier but the customer isn’t present to receive the delivery we reserve the right

to charge the customer a minimum of £25 to cover part of the cost of the failed delivery.

This is not always the case as it depends on the courier company used for a specific delivery. 
Goods are delivered to the building door only and there will be no taking goods upstairs. The goods will be left inside your premises at the safest convenient location.

Delivery drivers as standard will not carry items upstairs, and all transportation of your goods to a location upstairs is entirely carried out at the contractors risk and discretion.

PLEASE NOTE “carry items upstairs” also covers flats which are not located on the ground floor. 
Our drivers are unaccompanied; they will not move or take away any existing goods or property and will not carry out assembly or installation of the goods unless arranged . 


Acceptance of the products



Other than where the Buyer acts as a Consumer the Buyer shall be deemed to have accepted the Products 5 working days after delivery to the Buyer.

After acceptance the Buyer shall not be entitled to reject Products which are not in accordance with the contract